Okay, after being offline for more than 3 weeks due to a switch of internetprovider that turned out to be the transfer from hell AND a complete computercrash I'm back installing everything. I installed PI XL like I did before and wanted to use the smart download to fill it. BUT... it won't work. It says the server may be busy or my internetconnection isn't correct... But I can surf on the internet download stuff ect. so I really don't know what it is. I'm downloading it now from the Ulead site but would like to know why it isn't working. Anyone have a clue?

it could be that your firewall or the ftp-access of your provider is turned off. At work I can not access smart download do to the fact that ftp-connections are turned off....
hope this will help

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Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep.

Do I need to turn to my internetprovider to change this? I'm sorry, I'm not really into this technical stuff

To check the ftp access i would check with the internet provider. But if you are able to upload to webpages via a ftp-program you have not a ftp problem. but the firewall may prevent the download.

But i am not an expert myself - just guessing

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Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep.

I've just upgraded to PI 10 and not used smart download before. Can't find instructions in help.
Also having simiilar download problem on free object goodies from U Lead. Error message comes up ' can not get url from push file'.
Any ideas folks?

You can download the components by hand...that's what I had to do..
http://www.ulead.com/pi/esd.htm