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Hardware, Printing and Accessories Thread, Dell Laptop error - NMI Memory Parity/ Memory Error in Other Programs, Tools and Utilities; Found several interesting references to running the Microsoft test found here: http://oca.microsoft.com/en/windiag.asp Also noted ...
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Old 04-11-2007
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Found several interesting references to running the Microsoft test found here:
http://oca.microsoft.com/en/windiag.asp

Also noted that many of the people said this test should be run for 8-10 hours, not just once or twice. Apparently, it will run continuously if you just leave it alone.

Might be worth a try.
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Old 04-11-2007
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Thanks everyone. My hubby just upgraded a bunch of video drivers per some Dell Forums where people where experiencing the same types of problems. So...we will see I guess if that helps. They (Dell) wants me to send it in for a "tech Tuneup" but i am reluctant as I do not believe it will fix anything.

In regards to Pesto's post...we thought about a voltage issue as well...there is a thread on that in the Dell Australia forums...and we got a new higher voltage charger cable sent to us from Dell with 3 prongs instead of 2...still having the issue.

I told them that I would send it back...but if I still had the same error's once receiveing it back I wanted a different model...and they agreed...but now in researching it a little further it seems even the Dell XPS and the Lattitudes as well as some Desktops are all having the same kind of issues...and it is when it is running high graphic programs...so I am pretty skeptical of their ability to fix it...and according to their own FORUMS..they have replaced multiple computers as well as mother boards and memory in more cases then I can even count...

I will let you all know what's happening...

As for Dell support...you have to be persisitant...but they have been supportive...it just takes forever...I must have spent like 15 hours on the pho ne with them in the last 6 months since getting this computer...it is VERY frustrating.

-Michelle
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Old 04-13-2007
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Quote:
Originally Posted by PetsAllOver View Post
Hey...anyone have this problem ever?
It goes to a blue screen that says:

Call your hardware vendor

NMI Memory Parity/ Memory Error
Hi!

My name is John, and I work at Dell headquarters in Round Rock. I've seen this before, and haven't really seen one specific cause for the problem. Technet mentions this:

"NMI errors are almost always hardware. Usually they are caused by a memory failure; however, they can originate in other hardware subsystems such as video boards. Even if the NMI error happens only during certain SQL Server operations, and if the system passes initial hardware diagnostics, it should still be considered a hardware problem and pursued as such."

Did you happen to run that memory diagnostic? Also, the memory controller, the processor, or the video chipset could be the problem.

I think it's important to note that this isn't a Dell specific problem:

http://forum.notebookreview.com/showthread.php?t=92036

If you can't get this problem fixed, feel free to send me a line:

customer_advocate@dell.com
attn: John
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