I know i'm full of problems with my equipment,

I have tried to trouble shoot and re-install my Epson Stylus CX7800 software over and over again before I was getting Device unknown I changed my plug and play settings and now I don't get that anymore.
I've been at it for 3 days I've called Dell the maker of my CPU for support and nothing. Sorry this is so long but has anyone had this problem w/Epson printers?

This one is my 1st and I'm thinking of taking it back ASAP!
The start here sheet says I can't use the Found New Hardware wizard, I must use "setup software" the problem is the CPU is not detecting my USB cable to the printer or printer period. It's a new A-B cable and new printer....
Any ideas or suggestions
Greatly Appreciated~Mary