With the site change, my daughter, PamPie, cannot access SBB at all. We live in the same town and I am able to open everything. Any advice? Thank you. Kay

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Hi! I'm not sure if this is any help at all but I notice that when I try to access the site (on MSN Explorer), my link is www.sbbytes.com - this one comes up as an timeout error and it always worked before. When I go through using Internet Explorer my link is www.scrapbook-bytes.com/gallery and this one takes me in no problem. Is it possible that she needs to change the address name? This probably isn't the problem but I thought I'd mention it on the off chance that it's something like that.

???

Mary Fran

I'm sorry to hear that she is having these problems. Some ISP's even when on the same system take longer to resolve the switching of domains. This is usually resolved with in 48 hours however it has been known to take longer.

There are ways around this that are a bit complicated and involved but it can be worked around. It involves adding the host name in your windows system folder .

It's an unfortunate occurance when changing domain names to a new host it all has to do with the flow of traffic around the internet.

*make sure that your personal computers system cashe in your browser is cleared. You can usually do this by going into the options and clearing case or clearing history.

I appologize for the inconvenice we are feverishly working to resolve any issues.

Please let us know if you are still not able to access the site w/in 48 hours.

Thanks,

Kristie