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General Byte Chat Thread, shopping cart problem in Scrappers Community; Can someone tell me why my shopping cart keep emptying? After many hours of shopping and selecting, I had to ...
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06-10-2007
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shopping cart problem
Can someone tell me why my shopping cart keep emptying?
After many hours of shopping and selecting, I had to leave my computer and when I came back my cart was empty! This has happened twice - very flustrating! Yes, I was logged in. My wish list is still intact but the shopping cart contents are lost. Please can someone tell me what I am doing wrong--- Thanks so much 
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06-10-2007
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06-10-2007
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yes
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06-10-2007
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ACK!! I'm so sorry that happend to you!! Not sure why it did that. I'm thinking its timing out somewhere. Wish I was more of help. Maybe add them to your wish list for now until you have everything then add them to your shopping cart? Just a thought.
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06-11-2007
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are you logged into the cart? I know that at other sites that if I'm not logged in, it doesn't save my cart session later...
*edit* - I see you said you are logged in, I'll have it checked into and am quite sorry about the frustration 
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06-11-2007
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This should now be fixed... it was a session setting on our end; we've now changed the session to remain in tact for a year
 That should keep the carts from emptying in time I'm sure  Please let us know if you have any other issues and if this helps out.
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06-11-2007
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Thanks for all of your help. What ever it was it seems to be fine now!!
I will put everything on the wishlist now and move to shopping cart just before I purchase to be safe. Thanks
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