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General Byte Chat Thread, SBB Customer Service in Scrappers Community; Does anyone know the best way to contact SBB Customer Service? I had placed an order on Sep 27, 2005 ...
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Old 11-01-2005
Hom74's Avatar
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SBB Customer Service

Does anyone know the best way to contact SBB Customer Service?

I had placed an order on Sep 27, 2005 and have been having trouble getting an update on my order...than the store went down due to the fire. I had sent multiple emails to the email address listed and always got the automatic response that my email was received.

Well, the issue still hasn't been updated so I tried to email them Monday, but did not get the usual automatic response. In fact I got it returned. So was wondering if there's a new email I need to send my inquires to.

TIA!
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Old 11-01-2005
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Email addys changed with the server changes: Updated lists were posted.
List of SBB emails for contact are posted here HOW TO CONTACT SBB and here: HOW TO CONTACT SBB
I am sure they will respond promptly
We appreciate your patience
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Old 11-01-2005
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hom, if you don' t hear an answer in 24 hours, pls pm me and i'll see what i can do. Amy's swamped with work and lack of email access! thanks for understanding!
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Old 11-02-2005
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Thanks for the responses! I will try to email again.

karen
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