Membership stuff...I don't notice anything - SBB Digital Scrapbooking Forums | Scrapbook-Bytes

lizzy3195 · #1 (**permalink**) 12-14-2004

Unlike the other people who are confused about the new membership cross-over, I don't really notice anything different and I don't know if I'm supposed to! Haaaa, I guess it could be worse, huh? The only major issue I have on my end are the "photopost" thumbnails which I understand is simply a matter of the crossover not being complete yet?

Other than that, I haven't been asked to login (I tried logging out), I haven't been stopped from viewing any area. I see the Elements sections are divided up a little differently but.....??? Am I missing something. Am I seeing what I'm supposed to be seeing or am I happily ignorant?

~Amy~ · #2 (**permalink**) 12-14-2004

those who purchase membership will actually not notice much difference at all - until we start announcing and providing special thingsn for the members.. .but... the main difference is the access to the downloads area... non-subscribers to the site will only see a limited amount of elements in the downloads area.

lizzy3195 · #3 (**permalink**) 12-14-2004

Thanks for the reply! So how do I know if my membership worked? The only reason I ask is because my email address that I used to purchase the member is different than the one I use here and I see a lot of people are having trouble with that.

~Amy~ · #4 (**permalink**) 12-15-2004

pretty sure I remember marking yours... but you will know if you go to the gallery and click on Alphabest for example... (we started dividing these out); you will see elements in it's main gallery and then a spot htat says "subscriber area"

or if you see "kits" or other areas... regular members right now cannot see that stuff.

We will post a note in that area tomorrow so that it's easier to tell

lizzy3195 · #5 (**permalink**) 12-15-2004

Thanks again for your reply. I know you guys are swamped with questions/problems right now. I know it'll all get worked out eventually

I went to both Gallery-Elements and Download-Elements and this is what I saw:
-New Member Submissions
-Anniversary Exclusives
-SBB Elements Team Kits

Is that all I'm supposed to see right now? I didn't see anything about a "subscriber area".

~Amy~ · #6 (**permalink**) 12-15-2004

no - you should see more - let me check on your account... you should be able to see ALL the elements.... (ie: kits, misc, metal, etc)

~Amy~ · #7 (**permalink**) 12-15-2004

also if you could let us know what the 2 email accounts were (in the store/paypal and the forums) via customer.service@scrapbook-bytes.com that would be the fastest way to find out. I"m stepping out for a few hours (dr. for dd) but will check for it as soon as I return.

lizzy3195 · #8 (**permalink**) 12-15-2004

I actually did fill out the customer service form on Monday but didn't receive a reply. That's why I finally posted here. But of course I'm happy to try it again... I know how crazy things are right now and fortunately, I don't have any scraping projects that HAVE to be done this week. I just couldn't figure out if it was me not realizing it was fixed or if it in fact hadn't been fixed yet.