If you have made a donation to the site and have not yet received your CD please email
customer.service@scrapbook-bytes.com with your order number and email address used in the store so that we can expidite your request.
As for elements as of January 1st if you would like to receive free membership you need to submit 3 sets of elements or kit to the gallery. Also on the 3rd submission please state that in the email when sending them to
elements@scrapbook-bytes.com. This way we can verify the uploads and get your your membership.
The fastest way to get a response is through
customer.service@scrapbook-bytes.com. Some days we do not get to the boards and if there is a pressing issue that you need us to look into customer service is the best and fastest way to get that resolved.
Thanks so much.