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Comments, Suggestions, & Technical Assistance Thread, Internal error?? in Announcements; Hi, I'm having real trouble getting into the gallery, I keep getting a white page with this message: Internal ...
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Old 04-12-2007
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Internal error??

Hi,
I'm having real trouble getting into the gallery, I keep getting a white page with this message:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@scrapbook-bytes.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Can anyone help me please?
Thanks.
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Old 04-12-2007
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Usually once you hit refresh a couple of times, any errors go away.
Was it the main gallery? Is your browser set to allow cookies from SBB?
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Old 04-12-2007
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This may have occurred today during a time when a lot of gallery images were being relocated in the gallery to their appropriate main galleries

Let us know if anyone continues to experience the same issue
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Old 04-15-2007
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Quote:
This may have occurred today during a time when a lot of gallery images were being relocated in the gallery to their appropriate main galleries
I don't seem to be having any problems now, so maybe this was the reason.

Thank you ladies for answering me so quickly too - its wonderful how quickly you respond and try to help - I really appreciate it.
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Old 04-16-2007
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that's what we ar here for

Thank you for posting back to the thread too so we knew it was resolved for you
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