I purchased a scrapbook kit. The download was not successful. When I tried to download again, I got a message telling me that I had nothing to download.

I e-mailed SBB, but I just got an auto response that suggested I try using the store's orders history page, but there is no download link under the product description there.

I'm new to all of this, so I don't even know who I'm asking at this moment for help, but can somebody help?

If you emailed customer service, they will look into it for you. The auto-response lets you know that the email got to them, and they will answer as soon as they can.

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Colleen in Friendly Manitoba...
Proudly selling digital designs at SBB
(Come take a peek at my Gallery or check my BLOG to see what I'm up to)