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Adobe Photoshop Elements Thread, help with 4, desperate! in Software, Programs and More; I used process multiple files to convert a folder on my external drive from jpeg to tiff (into a new ...
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Old 11-03-2007
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Question help with 4, desperate!

I used process multiple files to convert a folder on my external drive from jpeg to tiff (into a new folder on the same drive). I thought it completed, apparently it didn't. Now I can access the files on my J drive in the picture folder - I can see that they are there with PSE4 but can't open them.
SO, I tried the same thing again, this time creating an error log. However, I don't know how to view the error log and am still locked on the External Drive.
SO, then I thought I would use PSE6(trial) to convert the files that I can see from my external to my C drive. BAD idea! Now I can't choose any files on my C drive (although it is working).
I went from bad to worse!
I would appreciate any and all help. I thought that restarting would work - didn't. Went to processes and shut down the 2 adobe processes running because pse wasn't up - that didn't work. Emailed adobe and haven't heard anything. Where do I go from here?
thanks,
Angela
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Old 11-04-2007
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Its possibel you turned the folder into a archived file - try the message board at adobe - you will get a much quicker response than adobe support
sorry we cant be more help
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Old 11-04-2007
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When I do things like this system restore usually saves me. It should restore your folder back to before you moved it or deleted it.

Good luck....I hope something works.
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Old 11-04-2007
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I couldn't get my system restore to work.
I will try the message boards - thanks.
I just can't believe that I did this to myself!!!!!

thanks for the suggestions - I appreciate it.
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Old 11-04-2007
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Are you referring to the original jpgs or the new TIFF files? Have you tried opening them up outside of Elements? If you use explorer to open them up, do they error out or open fine? Download this free viewer (it should be your default viewer in my opinion anyway... it's free, lightweight and quick: www.irfanview.com) and try to open the files and see if they view in irfanview.

If they open fine via explorer/irfanview... then I would say don't use elements to do this conversion. You can use irfanview to batch convert them so give that a try.

Let us know if this helps...
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