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CUSTOMER SUPPORT REMINDER.

Admin Announcements Thread, CUSTOMER SUPPORT REMINDER. in Announcements; 1. Please- most importantly note our hours. Many times support is provided after hours but please be aware if you ...

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11-13-2005

~Amy~

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CUSTOMER SUPPORT REMINDER.

1. Please- most importantly note our hours. Many times support is provided after hours but please be aware if you do not receive a response review the hours of support.
(M-F 9-9pm EDT; Sat 9-2pm EDT; CLOSED: Sunday)

2. When referencing any orders PLEASE include the order #.

3. If there is an issue with a particular product/download, please be sure and specify that particular product # and invoice #.

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