I just sent my second order in to them this morning. I print 8 1/2 x 11 and they are one of the few that print that size. I just double checked my files and the prints and they do not seem to be cropped at all and they are true borderless prints. I had my first order done on matte paper and sent this order in for glossy so I can see which I like best. The price for 8 1/2 x 11 is only 2.49 but much higher for 12 x 12. They were quick the first time and the packaging was great. The download process is pretty easy too. HTH.
Brenda