yeah, we've looked at the preview and can tell something is wrong but don't know what to change. we can see in the preview that the margins appear wrong (it's showing 4x11 when we've chosen 8.5x11paper). i don't know if the problem is that the picture is too large for the size we want printed or what. oh, our printer is a laser so i don't think the dpi make a difference but if it is an issue, i need to know that too! aagghh! why is this hard?!?