I had that same problem and I am using Explorer 6.0 and WIN XP. I tried several times in a row but it didn't work. I left the window open and tried several minutes later and it worked. At least it told me it was successful. So maybe you could keep trying. JM2cents.

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Angie Cortes aka iluvdollz
Mother of 4 and 2 step kids plus one furbaby Rudy.