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Old 06-30-2004
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jacquel jacquel is offline
Another Awesome Aussie
 
Join Date: Sep 2003
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Angry SS Mag Customer Service! GRRRR!!!

I've already gone through this with CK mag customer service, who I believe are the same guys!

AAAAAAAAAAARRRRRRRRRRRRRRRRGGGGGGGGGGGGGGGGG!!!!

Oh, that feels better. So I subscribed about 3 months ago. I'm still waiting to get my first mag. Meanwhile issues are appearing in the stores. Do I buy them? SS mag took my money ages ago but still nothing. So I write to them and wait. I wait. I wait. I write some more. I wait, I wait.

They finally sent me a reply saying the mag that I finally broke down and bought is the first in my subscription and is on its way!!! So I wrote back telling them how frustrating this is - I don't want that mag, I already own it! I waited 4 weeks to buy the darn thing so that they had a chance to reply to me! ARG!

So now I continue to wait. And wait. Will I get this useless issue? Will they fix my subscription? I will NEVER subscribe to SS or CK again. When I eventually get service, it is just awful. It took me 6 tries to get a replacement mag after July's CK arrived looking like someone had wiped the floor with it!

Thank you for letting me vent guys... now back to sunshine and lollypops....
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