Thank you both for your help. This problem was like a car, it's never broken when you take it in... As I entered the print menu to make sure I did all of the things as you both suggested, it looked fine so I printed it. Of course it was printing 12x12 just as it should, without touching anything. Who knows what was going on last night.

I am wondering though, is there any way to make it look less distorted? It is not as clear as it was when I printed it using Scrabook Factory. Just wondering. Thanks again for all your help.

Danielle