(I'm not sure if you designed your collage in 4x6 or not so part of the problem might be the canvas size you selected.)
If you designed the collage as a 4x6 I would suggest first trying to contact club photo and find out their exact print size. A lot of companies say "4x6" but really the prints are more like 3 7/8 x 5 4/5 or something strange like that!

If you can find out the actually print size then you can create your layouts with that canvas size. I ran into a lot of problems when I tried to print mine online because of this... they did the same thing and often I had words, elements and pictures cut off or out of the layout.
If you can't get an answer from them then you might want to try a different company to see if you can get better results elsewhere. I have to admit I have stopped having mine printed online and have opted to have them done in town.
Hope this helps some!
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Kristi McFadden
Proud to be a Design Team Member at SBB!
Looking for a Tutorial in DIP? PM me and I'll try to help!
"A creative mess is better than tidy idleness." -unknown.
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