Originally Posted by Covey Hill

Was that her only complaint- that she didn't like the way it was presented? I guess the lessons were ok? Did anyone else complain? It's hard to please everybody and different people prefer different things. Maybe state clearly next time what you'll be doing and how you'll be doing it so there are no misunderstandings. Let her do the live demo class- I would offer that and not a refund. Is that what you're asking?