Once again why I print at home... Not to knock those who are hired at Wal-Mart who do know what they are talking about. It's just frustrating to try and talk shop with some at those places when maybe they are more suited to talk shop about Claire's Boutique or the like. Don't worry though ladies it's the same for men and women... Mom and pop hardware stores where all employees know where the items are as well as how to use them have also gone by the wayside. Sad but true.