Hi!

I use PSP 8. I usually do all my layouts in 12x12. But I decided it would be easiest to resize them to 8x8 and print on 8x10 paper. I've gotten pictures through Wal-Mart before and usually like their online convenience, so I decided to try it out with them. I did a test run of resizing a layout to 8x8, uploading it to Walmart, and then ordering an 8x10 print. It worked perfectly. Encouraged, I resized more than 30 more layouts to 8x8, uploaded them to Wal-Mart, and ordered them as 8x10s. I wanted to have them all in an album for my baby's first birthday to be able to share with the family members when they come for his party. So anyway, I picked them up tonight, and none of them printed right! They printed too large, so huge chunks of my LOs are cropped off! I called the customer service, and they'll give a refund if I bring them back to the store. I asked why it didn't work, and all the lady could tell me was that if you edit photos in another program and then upload them, the Wal-Mart photo editing site doesn't always make it the same size. Does that make any sense? It doesn't to me. Why would an 8x8 LO not print at 8x8?????

Can anybody explain it to me or let me know what I need to do to avoid having this happen again?

I'm so frustrated, because now I won't have the layouts to show off to my family at the party on Saturday.

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